What Information We Hold and Why
When you open an account, we collect your name, email address, contact number and the payment method details you provide — including your bKash, Nagad or Rocket wallet number used for deposits and withdrawals. This information is used to verify your identity, process transactions and keep
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your account secure. We also collect device and session data: your browser type, IP address and the pages you visit within the platform. This helps us detect unusual login attempts and keep your account protected. Payment transaction records — amounts, timestamps, wallet references for bKash, Nagad
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and Rocket transfers — are retained for compliance and dispute purposes. We do not store your mobile wallet PIN or any authentication codes you enter through your payment app. Cookie data and session logs are collected automatically when you use our mobile browser or app interface;
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you can manage cookie preferences through your device or browser settings. All use of your data is subject to the laws applicable in your region. Availability of account features depends on local law and eligible regions in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.